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Babcock Training Academy

We deliver world-class training in complex systems to AUS/NZ defence, government and high tech markets

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Babcock Training Academy
Level 10 70 Franklin Street Adelaide  SA  5000

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Introduction to Enterprise Systems Engineering

Course Description

Presented by Prof Allen Greenwood, Enterprise Systems Engineering (ESE) is the application of engineering principles and methodologies—using a scientific and holistic approach—to the analysis, design, and management of a complex system of processes that span an organization. The overall goal of ESE is to effectively accomplish organisational objectives and improve organisational performance, e.g. increase customer value and profit. It addresses both strategic and operational issues and "is focused on both looking at the enterprise as an overall system and understanding the nature of systems that support enterprises." These considerations are not limited to manufacturing organizations; they have widespread applicability – they are important to service providers, nonprofit, government entities, etc. The objective of this two-day short course is to explore current methodologies and practices that are used to model and analyse enterprises as systems and to design, model, analyse, and improve business operations/processes.

Target Audience

Engineers, researchers, managers and decision makers across Defence and other industries.

Course Outline

Background on ESE – ESE’s historical foundations and evolution; the needs for, and benefits of, ESE; the requirements for effective ESE.
General definition of an enterprise and its environment (general and business); types of enterprises. Characteristics of “traditional” and “emerging” enterprises and their environments. Why enterprises and environments change; how enterprises transition and the problems that occur if they don’t.
Consideration of enterprises as systems. Fundamental laws of enterprise systems. The use of modeling to understand enterprises. Principles of systems modeling and its application to ESE. “Designing” enterprises and systems engineering.
Introduction to high-level organization models – value chains, value streams, organization diagrams, etc.
Role of strategy in ESE. The notions of competitive advantage, operational effectiveness, positioning, SWOT analysis, etc.
Fundamentals of systems thinking and introduction to key tools to enable systems thinking, e.g. system dynamics.
Introduction to business processes – the importance of processes in ESE, types of processes, approaches for defining process, activities involved in business processes (including APQC Process Classification (framework), etc.
Methodologies and practice of defining, modeling, analyzing, and managing processes. Process models and diagrams, including developing and using hybrid cross-function process maps.
Introduction to performance measures. Importance of defining the right performance measures, types of measures (e.g. balanced scorecard) and their use.
Exploration of organizational and implementation issues related to ESE, especially in terms of changing and transforming processes and enterprises.

Course Details

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Please register your interest in this course by contacting Babcock on +61 (0)8 8440 1498

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Registering for one of our courses is easy! Simply fill out one of the below Course Registration Forms and return via email to training@babcock.com.au

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